Author: Team dotsure.co.za

  • WHAT AVERAGING MEANS FOR YOUR BUSINESS

    WHAT AVERAGING MEANS FOR YOUR BUSINESS

     

    Understanding Averaging in Business Insurance

    Averaging is an important concept in business insurance that can significantly impact on how much you receive when you file a claim. Simply put, averaging occurs when the insured value of an item is less than its actual replacement value. This underinsurance can lead to reduced payouts, leaving businesses at a financial disadvantage during claims.

     

    How Averaging Works

    Consider this scenario: You insure a piece of equipment for R100,000, but its replacement value is R200,000. In this case, you’ve insured the item for only 50% of its actual value. If you need to make a claim, averaging will come into play. Instead of receiving the full insured amount, you would only get 50% of the claim amount. So, if you make a claim for R100,000, you will only receive R50,000.

     

    Strategies to Avoid Averaging

    The best way to avoid the pitfalls of averaging is to insure your items for their correct replacement values. This means evaluating the cost to replace the item with a new one of similar specifications, even if the original item was purchased second-hand. For instance, if you bought a second-hand laptop in 2002, you should insure it for the cost of buying a new laptop in 2024 with similar specifications.

     

    Impact on Businesses

    Averaging can be particularly detrimental for businesses. If your claim states that averaging has been applied, you will receive less than what you insured the item for, potentially leaving a significant financial gap. While lower premiums might seem attractive, the reduced payouts at claims stage can be financially crippling, especially for small businesses that might not have the reserves to cover these shortfalls.

     

    Ensuring that your insurance coverage reflects the true replacement value of your assets is crucial to avoid financial strain in the event of a claim.

     

  • HOW TO CLAIM ON YOUR CAR INSURANCE

    HOW TO CLAIM ON YOUR CAR INSURANCE

     

    Your Step-By-Step Guide to the Claims Process

    With dotsure.co.za, claiming on your car insurance is a smooth ride. Because we know just how valuable time is, we don’t want you spending hours on the phone to submit your claim. After sending through the info we need, you can sit back and allow us to do what we do best!

     

    Step 1 – Log Claim

    Complete all relevant sections when logging the claim online and provide as much detail as possible.

     

    Step 2 – Submit Documents

    Submit all documents relevant to the claim via either the Manage Portal or email. If you choose email, please use your policy number or ID as a reference.

    What we need:

    • Quotation(s).
    • Self-assessment images of the vehicle.
    • SAPS report.
    • A1 statement: Complainant’s statement from the police station (in the event of theft).
    • Third-party details if they are not in the SAPS report or A1 statement.

     

    Step 3 – We’ll Be in Contact

    Once we have all the documents we need, one of our friendly claims handlers will contact you, update you on the progress, request additional information, and advise on the process.

     

    Step 4 – Verification

    We will verify the policy terms and conditions against the details of the claim.

     

    Step 5 – Claim Outcome*

    Once this is complete, your claims handler will contact you with the outcome and explain the process from there.

     

    Remember that in the event of a claim an excess will become payable. An excess is the first amount payable by you, as stated in your policy schedule.

    Have questions? At dotsure.co.za we’re all about transparency, so feel free to ask us anything regarding your claim and the claim process.

    Wishing you safe and happy travels.

     

    *Ts & Cs apply. Claim settlement is subject to a valid claim as well as policy limits.