Tag: roadside assistance

  • AFTER-HOURS EMERGENCIES ON THE ROAD

    AFTER-HOURS EMERGENCIES ON THE ROAD

     

    Breakdowns don’t keep business hours. One moment you and your friends are driving back from karaoke (still belting out bangers), and the next you’re stranded in the middle of nowhere because your car goes off-key with a flat tyre. Maybe your engine starts making funny sounds (that’s definitely not music to anyone’s ears), or a you have a medical emergency that brings everything to a screeching halt.

    That’s when our after-hours roadside assistance and extended car warranty comes in clutch. Because “after hours” doesn’t mean you’re on your own. At dotsure.co.za, we understand the importance of being there for our clients, especially during difficult situations and times. That’s why we don’t just let you Name Your PriceTM, we offer a range of emergency benefits, included in our comprehensive car insurance policies.

     

    What Is the Most Common Driving Emergency?

    There are a few common roadside emergencies (more like unwanted plot twists) that every South African driver faces at some point. Here’s the line-up of usual suspects that always seem to strike after hours:

     

    Flat Tyres

    Potholes, sharp stones, or just bad luck; one minute you’re cruising, the next you’re doing that awkward “slow wobble” to the side of the road. Whether it’s a slow puncture or a full-on blowout, it’s never fun changing a tyre on your own.

    RELATED: HOW MUCH TREAD DO YOUR TYRES NEED?

    Dead Battery

    Few things ruin your evening mood like a car that responds to your ignition with dead silence. A flat battery can happen if you’ve left your lights on, or your car’s battery is old.

    RELATED: HOW TO JUMP-START YOUR CAR LIKE A PRO

    Running Out of Fuel

    You thought you could “make it” to the next garage (so much for knowing your car). Now you’re freewheeling, praying there’s a petrol station at the bottom of the hill.

    Overheating Engine

    Summer heat, traffic, or a sneaky coolant leak; whatever the cause, when that temperature gauge climbs into the red, it’s time to pull over before your engine blows over.

    Locked Out of Your Car

    It’s always when you’re far from home, with your keys sitting smugly on the seat inside the car.

    Engine Stalling

    Whether it’s a fuel issue, a faulty sensor, or just bad timing, an engine stall in peak-hour traffic can feel like your car’s way of getting back at you for the way you drive.

    In all these emergencies, a quick call to dotsure.co.za’s after-hours roadside assistance gets you sorted faster than a robot turns red when you’re running late. Keep reading to learn how to turn a roadside nightmare into a story for the next braai.

     

    Roadside Emergencies: What to Do If Your Car Breaks Down After Hours

    Here’s the 411 on what to do when the wheels come off or when you’re stuck on the side of the road after hours. Don’t panic. Just follow the steps below to get back on the road:

    Call 0861 368 7873 We’re your pit crew on speed dial.
    Follow the voice prompts Select roadside or medical help.
    Confirm your policy Keep your ID or policy number ready.
    Sit tight and stay safe Our team dispatches help immediately.

    No need to call your uncle who “knows a guy.” Once confirmed, our team jumps into gear. Whether it’s a tow, a lift, or a medical emergency, help is on the way.

     

    Roadside Emergency Benefits You Can Count On

    Our roadside assistance has the jump leads for every jam. Think of us as your festive-season pit crew.

    Contact dotsure.co.za after-hours roadside assistance for help

    🚗 Towing Services & Breakdown Help

    Mechanical failure? Accident? We’ll tow you to the nearest approved panel beater or workshop, no matter the hour.

    🧳 Transportation for You, Your Passengers, and Luggage

    Stranded somewhere unfamiliar? We won’t leave you or your crew stranded on the shoulder of the highway. We’ll get you, your passengers, and your luggage to a safe place. (Yes, even your cooler box.)

    💬 Message Relay

    We’ll even send an urgent message to your loved ones.

    🧰 Mechanical and Electrical Breakdown Assistance

    Even if you break down at home (because the car knows when you have an early meeting), we’ll still send help.

    🔁 Second Tow Service

    Had your car towed to the wrong place? Don’t stress. We’ll move it to one of our approved facilities.

    🩺 24/7 Medical Help

    If you’re injured or need medical attention, we’ll send emergency responders and transport you to the closest facility.

     

    How We Help You Drive with Confidence After-Hours

    You can’t plan for potholes or those questionable petrol station pies that will probably end with a trip to the hospital, but you can plan for peace of mind.

    So, plan for the best and insure for the rest. Get Name Your PriceTM car insurance today and enjoy peace of mind from driveway to destination, knowing you’re never really alone on the road, even long after the sun’s gone down. Then take a few more seconds to cover over 60 parts with our no worries Extended Car Warranty, because festive road trips should end at your destination, not on the side of the N3.

    Drive safely, stay sharp, and remember: when your car calls in sick this festive season, or decides to take “December leave” without notice, dotsure.co.za will get you back behind the wheel in no time. Our after-hours roadside assistance is just a call away to help you finish the journey you started. Contact us anytime.

  • DRIVING VALUE: GET THE MOST OUT OF YOUR POLICY

    DRIVING VALUE: GET THE MOST OUT OF YOUR POLICY

    Car insurance should offer more than cover for accidents, it should provide real value. With dotsure.co.za you’re in the driver’s seat with customisable cover.

    RELATED: Save On Your Car Insurance Premium

    Essential Car Insurance That Protects You

    With dotsure.co.za, you’re covered for the most common risks that come with owning a car:

    • Accidental damage
    • Third party liability
    • Fire, theft, or hijacking
    • Key replacement
    • Towing & storage
    • Windscreen damage
    • Passenger liability

    But that’s not all, dotsure.co.za goes beyond just covering the basics:

    • Vehicle Credit Cover – If your financed car is written off, this helps to settle outstanding debt.
    • Veterinary Expenses – Covers vet costs if your pet is involved in a car accident.
    • Smart Driver Programme – Get rewarded for being a responsible driver.

    Exclusive Car Insurance Benefits

    Some policyholders don’t realise their car insurance includes more than just accident cover. Below are some hidden gems included in your dotsure.co.za policy.

    Road Protect Benefits

    • Fines Protect: Get notified of traffic fines, and possible reductions negotiated on your behalf.
    • License Protect: Skip the queue! Hassle-free renewal of your vehicle licence.
    • Pothole Protect: Don’t let pothole damages put a dent in your pocket! Get help with processing these claims.
    • Accident Protect: We’ll deal with the Road Accident Fund, so you don’t have to!

    RELATED: Traffic Fines in SA

    Emergency Assistance Benefits

    • Hotel Accommodation: Rest your head if you’re stranded.
    • Car Hire Assistance: Rent a vehicle when you’re stuck in the middle of nowhere.
    • Flat Battery Assistance: Get your car up and running with a recharge.
    • Fuel Assistance: Run out of petrol? Get a top-up.
    • Locksmith Assistance: Get locksmith services and towing if necessary.
    • Flat Tyre Assistance: Cover for tyre inflation or repair.
    • Medical Response & Transportation: EMS personnel and transport to a hospital if needed.
    • Medical Advice: 24/7 telephonic medical support.
    • Legal Consultations: Two 30-minute sessions with a qualified attorney.

    Lifestyle Benefits

    • Tiger Wheel & Tyre: Get preferential rates and extra discounts on your total bill.
    • Tyres & More: Enjoy discounts on services and your invoice.
    • Car Hire Discounts: Save big with Avis, Bluu, Europcar, Hertz, Tempest, and Thrifty.

    RELATED: How You’re Protected After an Accident

    Get More Value from Your Car Insurance

    The right car insurance policy should work for you, not the other way around. If flexibility and cost-saving options are for you, then get a free online quote with dotsure.co.za today!