Tag: pet insurance

  • ACE YOUR BENEFITS WITH ONLINE INSURANCE

    ACE YOUR BENEFITS WITH ONLINE INSURANCE

    Table of contents

    Insurance used to mean phone calls, paperwork, and waiting around for someone to “get back to you.” These days, things work a little differently.

    With digital tools, online portals, and smart chat support, managing your insurance can be as quick as ordering a takeaway or checking the rugby score. From getting quotes to submitting claims, the benefits of online insurance put more control in your hands.

    Because if you think about it, life in Mzansi already plays out a bit like a soapie. Every episode brings a new twist. Today, Scot just bought a new car. Yesterday, Naledi adopted a rescue dog. And since forever, Oom has needed to check his warranty planbefore every road trip. Three different plotlines. One common need: a convenient way to do insurance.

    If you’ve ever wondered whether digital cover is worth exploring, here’s a look at how online insurance works in South Africa and why so many people are making the switch.

    RELATED: HOW TO CHOOSE THE RIGHT CAR INSURANCE FOR YOUR LIFESTYLE

    The real benefits of online insurance?

    One of the biggest advantages of online insurance is simple: The convenience of 24/7 access to your policy. With modern self-service insurance portals, you can view documents, update details, or check your cover anytime, whether you’re on your couch, at work, or braaiing with friends on a Saturday afternoon. Managing your insurance policy online means you’re not stuck waiting for office hours. Everything is available when you need it. For Example: One evening after work, Naledi remembers she still hasn’t sorted out insurance for her new dog. Instead of calling around or waiting for office hours, she searches online. Within minutes, she’s browsing policy options and getting the cover she needs.

    Another big benefit is speed, instead of filling in lengthy forms or waiting for callbacks. Say Scot wants to change his insurer. He can get an instant car insurance quote online with dotsure.co.za, and make that switch in minutes.

    Using online insurance also makes it easier to see exactly what you’re paying for.

    Because quotes update in real time, you can compare options instantly and see how changes to your excess or optional benefits affect your premium. That transparency is one of the key advantages of online insurance, helping you make informed decisions instead of guessing what works best.

    How does online insurance work in South Africa?

    Getting a quote is as simple as visiting dotsure.co.za and entering a few basic details.Within minutes you can:

    • Get a quote
    • Adjust cover levels
    • Adjust your excess
    • Choose the cover that suits your lifestyle.

    Once you’ve signed up, everything is handled through your 24/7 self-service Manage Portal.

    From there you can:

    • Update personal details
    • View policy documents
    • Adjust cover options
    • Track claims.

    Being able to handle everything digitally is another benefit of online insurance, especially when life becomes busy. For example, later that week, Oom realises he needs to update his car warranty policy details. Instead of calling a broker, he logs in, updates his information, and downloads his documents instantly.

    Andif questions come up, tools like our chatbot Aceallow you to ask for support quickly without waiting for long phone calls. Whether you have questions about pet insurance, motor cover, or warranty options, support is only a message away.

    How do online insurers handle claims?

    Cue the inevitable soapie twist. Say Scot has had a minor accident in the parking lot. Instead of stressing, he logs into the portal and begins the online insurance claims process. He uploads photos, completes the form, and submits everything digitally.

    Submitting a claim through The Manage Portal

    Our online insurance claims process is designed to be quick and simple.

    Submit a claim directly through the portal. You’ll usually need to:

    • Log in to your account
    • Follow the steps and answer some questions
    • Upload supporting documents or photos
    • Track progress online.

    How can customising your insurance save you money?

    Digital insurance is a bit like building your own burger. You keep what you like, ditch what you don’t, and only pay for what’s actually on your plate. Is your budget feeling tight? Adjust your cover online without paperwork or hold music.

    You’re not stuck with a one-size-fits-all deal. You shape your cover around your life, not the other way around. For example, if you’re rarely on the road at night, why pay for night driving cover? Switch it off and trim your premium. It’s easy. The same goes for pet insurance. If your pet, like Naledi’s dog, is a low-risk breed, spends most of its time indoors, and hardly ever gets into trouble, you might opt for an Accidental or Vital plan to keep costs down. Plus, you can update important info or request documents with a single tap. Do you need proof of insurance? Download it in seconds. You have a new address? Update your policy just as quickly.

    Customising excess and optional benefits

    Another way to save is by adjusting your excess and choosing which optional benefits to include. A higher excess can lower your monthly premium (great if you’re okay with covering a bit more in a pinch). Do you prefer more peace of mind? Go lower.

    Then there are optional add-ons and benefits across motor, pet, and warranty insurance. You can:

    • Add them for extra protection
    • Leave them off to keep your premium lower
    • Or mix and match depending on your needs.

    Take Scott, for example. He’s keeping things lean, so he’s skipped the add-ons for now and customised his policy to suit his budget. Oom, on the other hand, likes a bit more cover, but the beauty is, if times are tight, he can simply hop onto the Manage Portal and remove a few extras to save some bucks. You don’t have to add everything from day one. You can add optional benefits later on, remove them when you need to cut costs, and adjust your cover as life changes – all online, in just a few clicks.

    Is online insurance safe and reliable?

    Data protection and secure payment systemsModern insurers use secure systems to protect personal information and enable secure online insurance payments.
    Regulatory compliance and industry standardsOnline insurers in South Africa must still follow strict financial regulations and comply with industry standards, ensuring accountability and transparency.
    Human support behind the digital experienceEven though the system is digital, there are still people behind it.

    Customer support teams and claims specialists are there to help whenever you need guidance:

    📧 [email protected]

    ☎️ 0861 368 7873

    Digital Insurance is the Ace up your sleeve with dotsure.co.za

    We combine smart tools with human care to give our clients online insurance that’s tailor-made for them, by the world’s most customer-obsessed team of experts. With dotsure.co.za, you can get fast quotes for pet insurance, car insurance, or motor warranty cover, manage everything through the online portal, and chat to Ace if you need a bit of help along the way. And when something does happen? Submitting a claim is just as simple with digital claims and superfast payouts. You won’t be stuck waiting around for the next episode to see how things end.

    So, by the end of our little soapie episode, Scot’s car is covered, Naledi’s rescue pup has pet insurance, and Oom has finally sorted that warranty for the bakkie that’s been threatening drama since episode one. There are no queues, no paperwork marathons. Just quick quotes, smart cover, and the confidence of knowing they’ve got backup when life throws its next plot twist.

    Whether you’re protecting your car, covering your pet, or making sure your vehicle’s parts stay under warranty, contact us to get started online, customise your cover, and manage your policy anytime.

  • REASONS TO LOVE BLACK CATS: PERSONALITY & TRAITS 

    REASONS TO LOVE BLACK CATS: PERSONALITY & TRAITS 

    Black cats don’t deserve their spooky reputation. In fact, their sleek beauty and affectionate nature make them some of the most lovable pets around. Plus, with cat insurance in your corner, you can focus on enjoying every purr and cuddle without worrying about the “what ifs.” 

     

    Back in Black: Meet the Bombay Cat 

    The Bombay cat was first bred in the 1950s. Created by crossing a Burmese with an American Shorthair, the result was a sleek black cat with an exotic look and a heart of gold. Today, the Bombay cat is adored as one of the most uniquely playful cat breeds you can welcome into your home. 

    What Makes the Bombay Cat’s Personality So Unique? 

    They’re playful yet gentle, sociable yet loyal, and curious without being destructive. Unlike many cats that prefer their alone time, Bombay cats thrive on companionship and often become little shadows to their humans. 

    Bombay Cat Characteristics 

    • Always a full black cat from whiskers to paw pads. 
    • Bright copper or golden-brown eyes that look truly magical. 
    • Short, glossy coat that makes them one of the easiest low-shedding cats to care for. 
    • Highly intelligent and surprisingly trainable. 

     

    7 Reasons to Love the Bombay Cat 

    • A Miniature Panther in Your Home: 

    The jet-black coat and muscular frame give Bombays a panther-like appearance. Although, they prefer toy mice over hunting. 

    • Loving Personalities:  

    They’re known for their affectionate nature. Unlike some independent breeds, they love cuddles and being close to their humans. 

    • Low-Shedding Cats That Are Easy to Care For: 

    Their short, glossy coat requires only weekly brushing. While not shedding much, they’re low-maintenance and home-friendly. 

    • Unique Dog-Like Behaviour: 

    Often described as a cat that behaves like a dog, they can learn tricks, walk on a leash, and even play fetch. 

    • Bewitching Golden Brown Eyes: 

    Their striking eye colours range from golden to copper-brown. This glowing gaze creates a magical contrast with their black fur. 

    • The Full Black-Cat Aesthetic: 

    Everything from fur to whiskers, nose, and paw pads is black. This polished, mystical look makes them a true standout. 

    • Health Advantages of Bombay Cats: 

    Research suggests black cats may have some natural disease resistance. They’re potentially healthier compared to other breeds, though studies are ongoing. 

     

    Caring for Your Bombay Cat 

    With their affectionate personality, low-shedding coat, and dog-like playfulness, these cats are as charming as they are beautiful. Sadly, black cats are often overlooked in shelters, but adopting one could change both your life and theirs!  

    At dotsure.co.za, we make it easy to keep your feline friend safe and healthy. Contact us today or get a quote online.  

     

    RELATED: SUPERSTITIONS ABOUT BLACK CATS AND OTHER ANIMALS 

  • WHY DO I NEED PET INSURANCE?

    WHY DO I NEED PET INSURANCE?

     

    Are you wondering if pet insurance is really worth it? Or, perhaps you would just like to find out what the fuss about medical cover for your furball is all about. Either way, keep reading!  

    Vet bills can be expensive, but with the right plan, you’ll never have to choose between your budget and your bestie’s health. Get a quick online quote in under 3 minutes here, or contact us for more information on wholehearted cover. 

     

    What Is Pet Insurance and How Does It Work? 

    Simply put, pet insurance helps to cover the cost of veterinary care when your dog, cat, or exotic pet is sick or injured. It is designed to make it affordable for pet owners to provide their precious pet with the best possible health care.  

    We’ve broken it down further in our Pet Insurance FAQs, but here’s the gist: 

    • You pay a monthly premium. 
    • We reimburse you for valid claims, subject to the conditions of your cover. 

     

    RELATED:  WHAT DOES EXCESS MEAN ON PET INSURANCE CLAIMS?; UNDERSTANDING PET INSURANCE WAITING PERIODS 

     

    Why You Need Pet Insurance in Today’s World 

    Rising Vet Costs and Emergency Care 

    Vet bills can easily climb into the thousands. Emergency surgery or treatment for illnesses such as Biliary or FIV can cost over     R10 000. Pet insurance helps soften the blow on your savings. 

    Protecting Your Pet and Your Wallet 

    From accidental injuries to chronic conditions, pet insurance ensures you never have to compromise on care. 

    Real-Life Scenarios Where Pet Insurance Saves Lives 

    Picture this: your dog swallows a sock or some underwear (it happens more often than you think), or your cat has a tumble while roaming the hood. With pet insurance, you can say “yes” to treatment immediately instead of worrying about the bill. 

    Watch how wholehearted pet insurance saved Harvey and his human from a HUGE vet bill here. 

     

    What Does Pet Insurance Cover? 

    At dotsure.co.za, we’ve built plans to fit your wallet and pet. We cover a range of pets from dogs and cats to reptiles, bunnies and birds. Here’s a breakdown of our cover options: 

     

    Pet Insurance for Cats and Dogs 

    Accidental Plan 

    This plan covers accidental injuries and the necessary care that comes with them, such as consultations, X-rays, prescribed meds, and surgery. 

    Vital Plan 

    Our no-frills plan covers accidents and up to 50% of illness claims. It’s a solid choice if you want protection against everyday vet visits, infections, and unexpected sniffling. 

    Elite Plan 

    Extra peace of mind for pet parents who want comprehensive cover, for both accidents and illnesses. 

    Deluxe Plan 

    For the pampered pooch or cat with a taste for the finer things, this plan covers accidents, illnesses and hereditary conditions. 

    Ultimate Plan 

    All the bells and whistles, and then some. Our most comprehensive offering covers accidents, illness, hereditary conditions, and wellness benefits, with the least limitations. 

     

    Pet Insurance for Birds, Bunnies and Reptiles 

    Exotic Pet Plan 

    Not just for dogs and cats! We’ve got cover for exotic pets such as bunnies, reptiles, tortoises, and birds. This plan covers accidents and up to 50% of illness claims. 

    Exotic Plus Plan 

    Do you want more comprehensive cover for your exotic pet? Exotic Plus provides extended cover for both accidents and illnesses to keep your scaly, feathery, or furry friends protected. 

     

    We’ve answered some more FAQs in detail here: 

    THINGS PET INSURANCE DOESN’T COVER 

    DOES PET INSURANCE COVER PRE-EXISTING CONDITIONS? 

    DOES YOUR PET INSURANCE COVER SPAYING AND NEUTERING? 

    DOES YOUR PET INSURANCE COVER VACCINATIONS? LET’S BREAK IT DOWN 

     

    Choosing a Pet Policy That Fits Your Needs 

    Every pet parent and every furry, feathered or scaled family member are different. Here’s what to keep in mind when choosing the right policy: 

    • Your pet’s age: We have cover for puppies, kittens, and even senior pets. 
    • Your budget: We offer a variety of plans ranging from R99 per month to R1 399 per month. Choose a premium that gives you peace of mind without breaking the bank. 
    • Your lifestyle: An adventurous outdoor dog may need more cover than an indoor cat who loafs all day. You choose the plan that fits them best. 

     

    Investing in Your Pet’s Health 

    At the end of the day, the answer to “why do I need pet insurance?” is simple: because life with pets is unpredictable, and their health should never come second to your finances. 

    With dotsure.co.za, you can choose from flexible plans that suit every pet and every budget, and even add extra peace of mind with optional benefits such as Excess Buster and Cover Gap Extension. Discover more about adding value to your pet insurance cover here.  

    Do you have questions? Contact us today, our friendly team is always here to help!

  • HOW TO MAKE LIP-SMACKING HOMEMADE DOG BISCUITS

    HOW TO MAKE LIP-SMACKING HOMEMADE DOG BISCUITS

     

    There’s nothing quite like the smell of freshly baked goodies, especially when they’re for your best furry friend. There’s no need to be a professional baker. These homemade dog biscuits are a walk in the park to whip up.

    PS: We know how to make delicious treats and are also great at tailoring pet insurance! Get a quote online in minutes, and make your fur child and wallet happy.

    Ready to make some tails wag? Let’s bake.

     

    DIY Dog Treat Recipe: Quick, Easy, and Pup-Approved

    What you need:

    • 2 eggs
    • 1 jar (125ml) of carrot baby food
    • 2½ cups of flour (whole wheat flour works well)

    Instructions:

    1. Preheat your oven to 180°C.
    2. In a bowl, mix the eggs, baby food, and flour until a dough forms.
    3. Knead the dough by hand if needed. It should be slightly dry but stick together.
    4. Roll it out on a floured surface to about 0,5 cm thick.
    5. Cut the dough into any shape your doggo desires.
    6. Place on a lined baking tray and bake for ±25 minutes or until golden and firm.
    7. Let the biscuits cool completely before offering your pup a taste.
    8. Store in an airtight container. That’s if they last long enough!

     

    Prefer to follow along visually? Watch our original recipe video here and bake like a pro!

     

    What Baked Goods Are Safe for Dogs?

    These dog biscuits tick all the right boxes: they’re made with natural dog-safe ingredients, are free of xylitol, and contain no added salt or sugar. Always avoid raisins, chocolate, onions, and nutmeg when baking treats for dogs.

    If you’re ever unsure, speak to your vet.

     

    RELATED: HUMAN FOODS CATS CAN AND CAN’T EAT; TOP 15 FOODS DOGS SHOULD NEVER EAT

     

    Want More Pet-Friendly Recipes?

    We’ve got more recipes up our sleeves:

     

    Treat Your Dog and Your Budget

    Whether your pup is snacking on some homemade dog biscuits or playing in the dog park, accidents happen. Protect your dog with pet insurance that covers those unexpected moments so you can focus on the fun stuff.

    Do you need help? Contact us or get a quote online.

     

    Psst!!! We have some more treats to share. PET INSURANCE THAT ADDS VALUE: GIVE YOUR POLICY A TREAT!

  • PET INSURANCE THAT ADDS VALUE: GIVE YOUR POLICY A TREAT!

    PET INSURANCE THAT ADDS VALUE: GIVE YOUR POLICY A TREAT!

     

    Being a pet parent means doing everything to care for your furry, feathered, or scaled companions; because they’re more than pets, they’re family! 

    So, when it comes to protecting them, you need pet insurance that adds value. At dotsure.co.za, we do exactly that. Our pet insurance plans don’t just cover the basics. We let you level-up your policy with optional extras that give your pet, and your peace of mind, that little extra wag it deserves. 

     

    What are Value Added Products (VAPs)? 

    Value Added Products (VAPs) are optional enhancements to your existing pet insurance policy. Think of them as bonus treats for your pet’s policy. We’ve taken customising cover to suit your budget and pet’s lifestyle to a whole new level! 

     

    Can I Increase My Pet Insurance Cover? 

    Yes, you can! In fact, the best part about being covered by SA’s #1 pet insurer* is that you can do it online in just a few clicks via the Manage Portal! 

    From wellness benefits and no-excess claims to pet funeral support, these add-ons are the perfect way to get the most out of your pet insurance! 

     

    Value-Added Products You Can Add to Your Pet Policy* 

    Here’s a breakdown of our most popular optional add-ons for pet insurance in South Africa. Because yes, you really can teach an old policy new tricks. 

    RELATED: UNDERSTANDING PET INSURANCE WAITING PERIODS 

     

    Pet Funeral Support – Pet Insurance Funeral Cover in South Africa 

    Losing a pet is never easy, but stressing about the cost shouldn’t be part of it. Our Funeral Support offers up to R2,920 towards cremation or burial in the unfortunate event of your pet’s passing. 

    • Only R21 pm 
    • 3-month waiting period 
    • Available for pets up to 9 years old 
    • A must if you’re looking for affordable pet funeral cover in SA 

     

    Pet Excess Buster – No Surprises When You Claim 

    This add-on makes your excess disappear faster than a treat in a sausage dog’s mouth. 

    • R29 pm – Accidental 
    • R35 pm – Vital / Exotic Pet 
    • R39 pm – Elite 
    • R45 pm – Deluxe / Exotic Pet Plus 
    • R55 pm – Ultimate 
    • It’s the simplest way to enjoy no excess pet insurance in SA 

     

    Pet Cover Gap Extension – Waive Limits for Extra Cover 

    This add-on waives specific policy limits when you need a little extra cover. 

    • Premium depends on your plan, risk profile, pet and claim history. 
    • Already included in Ultimate and Exotic Pet Plus plans 
    • Purrfect for pet parents looking for cover gap extension for pets, just in case. 

     

    Pet Wellness Benefits – Routine Care Cover for Pets 

    From R69 pm, this one’s all about preventative care in pet insurance. Think of it as your pet’s annual spa day with cover for: 

    • Vaccinations 
    • Parasite control 
    • Grooming 
    • Dental check-ups 
    • Elective sterilisation  
    • Microchipping 
    • And more! 
    • Available on Vital, Elite, and Deluxe plans 

    RELATED: DOES YOUR PET INSURANCE COVER SPAYING AND NEUTERING? 

     

    Pet Wellness Benefits Plus – More TLC for Your Pet 

    All the same great cover as Wellness Benefits with bigger limits and a little more wiggle room. 

    • From R129 pm 
    • Includes everything in Wellness Benefits above 
    • With higher cover amounts for more peace of mind 
    • Great for older pets or pets with more complex wellness needs. 

    RELATED: DOES YOUR PET INSURANCE COVER VACCINATIONS? LET’S BREAK IT DOWN 

     

    Why Add Value-Added Products to Your Pet Insurance? 

    These extra pet insurance benefits can help you: 

    • Plan better for the unexpected 
    • Cover preventative care without dipping into your own savings 
    • Extend your peace of mind 

    How to Add VAPs to Your Pet Policy 

    It’s super easy to add any of these dotsure.co.za pet insurance extras: 

    1. Log in to the dotsure.co.za Manage Portal. 
    2. Choose your add-on and confirm your upgrade. 

    Prefer chatting to a human? Email us at [email protected] or call 0861 368 7873 and we’ll help you treat your policy quick-quick. 

     

    Ready To Get the Most from Your Pet Insurance? 

    Head to dotsure.co.za to manage or upgrade your plan today with wholehearted pet insurance that adds value. 

     

     

    *Ts & Cs and possible exclusions may apply and can be obtained by emailing [email protected]. Risk profile and policy dependent. Pricing and cover limits as at date of publishing. SA’s #1 Pet Insurance Company as voted by The Star, Die Burger, Beeld, City Press. 

  • DOES YOUR PET INSURANCE COVER SPAYING AND NEUTERING?

    DOES YOUR PET INSURANCE COVER SPAYING AND NEUTERING?

    Sterilising your pet is one of the best decisions you can make for their health, behaviour, and the general pet population. But, of course, it comes with a visit to the vet and a vet bill. So, we’re here to answer that burning question: Does pet insurance cover spaying and neutering?

    At dotsure.co.za, we offer flexible pet insurance plans and optional add-ons that can help cover sterilisation costs depending on your level of cover. Let’s break it down.

     

    What’s the Difference Between Spaying and Neutering?

    • Spaying is a surgical procedure for female animals which involves removing the ovaries and sometimes the uterus to prevent pregnancies.
    • Neutering is a surgical procedure for male animals which involves removing the testicles, reducing aggressive behaviours and making them sterile.

    While they are different procedures, spaying and neutering are collectively referred to as sterilisation.

     

    What Is the Difference Between Routine Care and Standard Cover?

    Standard Cover (Accident & Illness): Covers accidents, illnesses, surgeries, and vet visits, but not sterilisation. Some of our plans also cover hereditary conditions.

    Wellness Benefit (Routine Care): Depending on your selected plan, this is an added benefit to standard cover, which covers preventative treatments such as vaccinations, spaying and neutering.

    RELATED: HEREDITARY CONDITIONS: IS YOUR PET COVERED?

     

    How Much Does It Cost to Sterilise a Pet in South Africa?

    Sterilisation costs depend on your pet’s size, breed and the vet clinic you choose to visit, but here’s a rough estimate:

    Cats: R500 – R2 000
    Small Dogs: R750 – R2,500
    Medium to Large Dogs: R2 500 – R5 000

    Please note: This is just a rough estimate and not the actual costs. Consult your vet for a more detailed cost estimate.

     

    Are There Pet Insurance Plans That Cover Sterilisation?

    Yes! At dotsure.co.za, if your plan includes Wellness Benefits, you’ll be covered for sterilisation up to a specified amount.

     

    Can You Add Spaying and Neutering to Your Pet Insurance Plan?

    Yebo! With dotsure.co.za, if your plan supports the Wellness Benefit, you can add this extension to your plan.

    This not only helps with spaying and neutering costs but also covers:

    • Vaccinations
    • Deworming
    • Tick & flea treatments
    • Dental cleanings
    • And more.

    Do you need to add our Wellness Benefit to your policy? Contact us today or simply visit the 24/7 online Manage Portal.

     

    Get the Right Pet Insurance for Your Pet’s Needs

    Looking for pet insurance that covers more than just the basics? At dotsure.co.za, we offer customisable plans so you can choose what works for you. Visit dotsure.co.za to get a quote.

    Do you have more questions other than whether pet insurance covers spaying or neutering? Check our FAQS here: PET INSURANCE MADE SIMPLE: YOUR TOP QUESTIONS ANSWERED.

  • DOES YOUR PET INSURANCE COVER VACCINATIONS? LET’S BREAK IT DOWN

    DOES YOUR PET INSURANCE COVER VACCINATIONS? LET’S BREAK IT DOWN

    Your furry bestie deserves the best care, including those all-important vaccinations. But here’s the big question: Does pet insurance cover vaccinations, or will you need to budget separately for them? As SA’s #1 pet insurance*, we’ve got all the answers (and the plans) for you.

     

    Are Vaccinations Covered by Pet Insurance?

    Standard pet insurance usually covers unexpected illnesses and accidents; routine care such as vaccination isn’t always included. However, some plans (like some of the dotsure.co.za plans) allow you add wellness benefits that help cover these essential vet visits.

    Are you already part of the dotsure.co.za pet fam? Visit the Manage Portal online or contact us and add the Wellness Benefit today.

    RELATED: DOES YOUR PET INSURANCE COVER SPAYING AND NEUTERING?

     

    What Is the Cost of Pet Vaccinations in South Africa?

    Keeping your pet’s vaccines up to date is crucial, but what’s the price tag?

    Puppy and Kitten First-Year Vaccines

    Young pets need multiple vaccinations in their first year to protect them against deadly diseases such as parvo and rabies. The cost? Around R500 – R1 000 per shot, with multiple rounds needed.

    Annual Boosters

    After their first year, dogs and cats need yearly booster shots to stay protected. These costs are between R400 and R800 per visit.

    RELATED: CANINE PARVOVIRUS: SYMPTOMS, TREATMENT AND PREVENTION

     

    Do We Cover Vaccinations?

    Yes, with the right plan or extension! While vaccinations aren’t covered under standard accident and illness plans, our Wellness Benefit options helps with routine care costs. Here’s how they work:

    • Included in our Ultimate Plan
    • Available as an add-on for Elite, Vital and Deluxe Plans

    Helps cover the costs of vaccinations, deworming, tick and flea prevention, and more!

     

    Is Pet Insurance Worth It for Vaccinations Alone?

    Pet insurance is primarily designed for unexpected vet bills, but with the Wellness Benefit, you can get help with preventative care such as vaccines. That means less stress for you and better protection for your pet, which is a win-win!

     

    Ready to Protect Your Pet? Get a Quote Today!

    Keeping your pet happy and healthy is easier (and more affordable) with dotsure.co.za. Whether you need cover for surprise vet visits or routine care such as vaccinations, we have a plan for you!

    Get a quote today at dotsure.co.za.

    *Voted South Africa’s Best Pet Insurance 2023/2024 by readers of various media publications.

  • SOUTH AFRICA’S MOST POPULAR PET BIRDS AND WHY WE LOVE THEM

    SOUTH AFRICA’S MOST POPULAR PET BIRDS AND WHY WE LOVE THEM

    Birds aren’t just beautiful. They’re full of personality, charm and even a few words. If you’re looking for a talkative companion, a low-maintenance friend, or a feathered cuddle bug, there’s a pet bird out there (and a dotsure.co.za pet insurance plan) to match.
    Two birds, with one stone. Except, no birds are harmed here, they’re only protected. 😉 Let’s meet South Africa’s most popular pet birds and what we love about them!

     

    Best Pet Birds for Beginners

    New to bird parenthood? Some birds are easier to care for than others. The best beginner-friendly birds are:

    • Budgies (Budgerigars): Small, social, and easy to train, budgies are amongst the best first birds for new owners. Plus, they can learn to mimic words.
    • Cockatiels: Friendly, intelligent, and relatively low-maintenance, cockatiels love whistling tunes and bonding with their humans.
    • Lovebirds: Tiny but full of personality, lovebirds are affectionate and easy to care for. They usually come in pairs, so give them enough social and mental stimulation if you get a single lovebird.

     

    Pet Birds That Can Talk

    Do you want a bird that chirps back? Some species are natural talkers and can even learn phrases:

    • African Grey Parrots: These intelligent birds can develop a vast vocabulary and accurately mimic human speech.
    • Indian Ringneck Parakeets: Known for their clear pronunciation, these birds can learn entire sentences!
    • Budgies: As mentioned earlier, budgies are great for beginner bird owners and can learn over 1 000 words with enough patience and training.

    Note to reader: Be careful what you say; your pet bird could reveal all your secrets.

     

    Low-Maintenance Pet Birds for Busy Owners

    Working pet parents, these birds are for you:

    • Canaries: Independent and happy in their cage, canaries need minimal handling. Plus, they love to sing and can remember melodies, so leave the radio on so that they can sing along.
    • Finches: These tiny birds thrive in pairs or groups and don’t need much human interaction.
    • Doves: Gentle and quiet, doves are easy-going pets that don’t demand constant attention.

    Fun fact: “To sing like a canary” doesn’t mean you’ve got pipes; it means you’re a bit of a snitch.

     

    Most Affectionate Pet Birds

    Looking for a bird that loves snuggles and companionship? These birds adore their humans:

    • Cockatoos: The cuddle bugs of the bird world! Cockatoos crave attention and will happily snuggle up to their owners.
    • Quaker Parrots: Playful, affectionate, and social, these parrots love to bond with their humans.
    • Lovebirds: Their name says it all. Lovebirds love love! They form strong attachments and enjoy sitting close to their owners.

     

    Which Pet Bird Is Right for You?

    Choosing the perfect bird depends on your lifestyle. Do you want a chatty companion, a hands-off pet, or a cuddly bird?

    No matter which popular pet bird you choose, dotsure.co.za pet insurance can help to protect their health and your pocket. Our Exotic Pet plans cover your bird’s vet visits, accidents and illnesses so you can focus on enjoying their chirps and songs without worrying about the vet bills.

    Get a quote online today, or contact us for more info.

  • UNDERSTANDING PET INSURANCE WAITING PERIODS

    UNDERSTANDING PET INSURANCE WAITING PERIODS

     

    We all know the saying, “Good things come to those who wait”. Well, when it comes to pet insurance, it’s no different. Let’s break down what a pet insurance waiting period is, why they exist, and why they’re worth the wait.

    RELATED: WAITING PERIODS EXPLAINED

     

    What Is a Waiting Period for Pet Insurance?

    Also known as the qualifying period, it is the time between when you sign up or upgrade your pet insurance and when certain cover types become active. In other words, it’s a short pause before you can claim for specific conditions. This prevents people from taking out insurance only after their pet is sick or injured.

    RELATED: THINGS PET INSURANCE DOESN’T COVER

     

    Why Does Pet Insurance Have Need Them?

    They help keep pet insurance fair and affordable for every paw-rent and their pets. Without them, people could try to dupe the system, leading to higher premiums for all pet parents.

     

    How Long Are Waiting Periods for Pet Insurance?

    Here’s a more detailed breakdown of our pet insurance waiting periods:

    • Accidental Claims: No waiting period.
    • Illness Claims: 30-day waiting period.
    • Wellness Claims: 60-day waiting period.
    • Hereditary Conditions: 12-month waiting period.

     

    What Happens If Your Pet Gets Sick During the Waiting Period?

    For example, if your pet develops an illness during the 30-day qualifying period, your policy won’t cover it. That’s why it’s best to sign up as soon as you become a pet parent, so you can cover your pet when it matters most. We cover accidental injuries from day one, so your pet gets immediate protection.

     

    Get Covered Today with SA’s #1 Pet Insurance*

    Pet insurance waiting periods might seem like a hassle, but they help keep pet insurance fair and affordable. The bottom line? Don’t wait for an emergency. Get your pet covered today with dotsure.co.za!

    *Voted South Africa’s Best Pet Insurance 2023/2024 by readers of various media publications.

  • THE REAL COST OF PUPPY LOVE IN SOUTH AFRICA

    THE REAL COST OF PUPPY LOVE IN SOUTH AFRICA

    Bringing a pet into your life can be a rewarding journey filled with companionship and love. But this journey is also a long-term financial commitment. From food to vet bills and toys to travel costs, the price tag of pet ownership adds up. Here’s a breakdown of how much that new dog will cost you.

    Do you want to know if you’re ready for a pet? Take our quiz and find out! QUIZ: HOW TO KNOW IF YOU’RE READY FOR A PET

     

    How Much Does It Cost to Buy a New Pet?

    If a stray captures your heart, the upfront cost might be minimal, but vaccinations and medical check-ups still apply. Purebred pets from reputable breeders can come with a high price tag alongside breed-specific health concerns. Rescue pets from shelters are generally more affordable, but their unknown lineage could result in higher costs later on.

    Estimated cost for adding a new dog to the family: R1 000 to R25 000 once-off.

     

    How Much Does It Cost to Feed a Pet?

    Good nutrition keeps pets healthy and happy. High-quality pet food can reduce future vet bills, but food costs vary depending on your pup’s size and dietary needs.

    Estimated cost for dog food: R200 – R3 000 per month.

     

    How Much Will Vet Visits and Health Care Cost?

    Pets need regular medical attention, from vaccinations and grooming to sterilisation or emergency care. Accidents and surprise health issues can also lead to unexpected vet visits. The bills add up, and you can never be sure just how much they will cost.

    Estimated cost for vet visits: R200 – R6 000 per month.
    Estimated cost for accidents: R400 – R30 000 per incident.

     

    Additional Costs to Consider:

    Gear, Training, and Toys – Think collars, leashes, beds, microchips, fences, training classes, and a never-ending supply of toys!

    Travelling – Are you heading on holiday? Travelling with or without pets entails costs for sitters, daycares, pet carriers, and pet-friendly accommodation.

    Beds and pet accessories – Creating a comfortable living environment for your pet involves blankets, food and water bowls, enclosures and kennel expenses.

    RELATED: HOW TO CARE FOR YOUR PET

     

    How to Manage the Cost of a Pet

    When it comes to vet bills and those surprise medical expenses, dotsure.co.za pet insurance can help protect your pet and your pockets!

    Get a quote today and protect your new fur baby with SA’s best pet insurer*

     

    *Voted South Africa’s Best Pet Insurance 2023/2024 by The Star, Die Burger, Beeld, and City Press.

  • SA’S TOP DOG-FRIENDLY HIKING SPOTS

    SA’S TOP DOG-FRIENDLY HIKING SPOTS

     

    Walks, Trails and Tail-Wagging Hikes ahead!

    Calling all hiking enthusiasts. Are you planning to add a four-legged member to your weekend hikes? Well, you’re in luck! South Africa offers some of the most scenic dog-friendly hikes, from forests and mountains to coastlines and deserts. So, if you’re searching for “dog-friendly hiking trails near me” or planning an off-leash adventure, we’ve put together some of our favourite trails that will keep your dog on their paws!

     

    Western Cape

    Eastern Cape

    Gauteng

    North West

    KwaZulu Natal

    Northern Cape

    Limpopo

     

    Keep Your Pooch Protected. Get Pet Insurance Today

    Outdoor adventures are fun, but accidents happen, especially with curious dogs exploring new environments. Before you start your outdoor adventure, ensure that your furry friend is in the best shape (and health) of their life, with pet insurance from dotsure.co.za. Fetch an online quote today and hit the trails worry-free!

  • INSURANCE AND YOUR MENTAL HEALTH

    INSURANCE AND YOUR MENTAL HEALTH

     

    Peace of Mind Starts with Good Insurance

    Ever found yourself overwhelmed by a sudden car breakdown or an unexpected overnight vet visit? October is Mental Health Awareness Month, and at dotsure.co.za, we understand that life’s curveballs can impact more than just your wallet—they can affect your mental well-being, too. Having the right insurance for your business, home, cars, or pets can ease some of that mental burden. Here’s how having good insurance can make a difference.

    How Insurance Impacts Your Mental Health

    Reduces Financial Anxiety

    One of the most significant stressors in life is money—especially when it comes to unexpected costs. If your car breaks down or your pet needs an overnight visit to the vet – without insurance, these expenses can hit hard. But with dotsure.co.za’s flexible and extensive insurance options, you can avoid the anxiety and financial strain, knowing you are covered.

    Your Safety Net

    Insurance provides a crucial safety net. Whether you were in a car accident or your home was broken into – you won’t be left scrambling to pick up the pieces. Insurance can be a life-saving safety net that can make all the difference to your mental well-being.

    Peace of Mind

    Without insurance, the fear and worry of the unknown can weigh heavily. When you’re insured, you’re assured to rest easy knowing that you’re covered no matter what happens. This peace of mind lets you focus on the things that matter most—your family, work, and well-being.

    Supports Wellness

    Being insured doesn’t just help in a crisis—it can also support your overall wellness. Some insurance policies, like our Superior and Ultimate Pet Plans, even cover wellness visits, and our Smart-Driving App offers a discount on your car insurance premium for better driving habits. As SA’s #1 Insurer***, we promote a healthier, more balanced life for you and your loved ones.

    Take the Stress Out of the Equation

    While life can be unpredictable, that doesn’t mean your mental health has to suffer. Our purpose is to provide our fans with Soft Landings. With comprehensive insurance from dotsure.co.za, you can protect yourself from these uncertainties, giving you one less thing to worry about.

    The bottom line is this: Taking care of your mental health is just as important as taking care of your car, home, or pets.

     

    **Voted SA’s #1 Pet insurer 2023/2024. The Star, Die Burger, Beeld, City Press

  • HOW PETS IMPROVE MENTAL HEALTH

    HOW PETS IMPROVE MENTAL HEALTH

     

    Ways Pets Enhance Our Lives

    A pet parent knows that the bond with their furry friend goes beyond just companionship. While not everyone may get it, science backs up what many of us already feel: pets are good for us! Their unconditional love and companionship provide emotional support and can be a powerful motivator on difficult days.

     

    Psychological benefits

    Pets have a remarkable ability to boost mental health, especially with regard to battling depression and anxiety:

    • Alleviating symptoms

    The simple act of petting an animal can calm the mind and elevate the mood.

    • Providing comfort

    Pets are often used in therapy, particularly for trauma recovery. Their presence can make it easier to manage overwhelming emotions.

    • Encouraging routine

    Having a pet can add structure to your day, which can be incredibly beneficial when managing mental health challenges.

     

    Physical health perks

    Spending time with pets can improve your overall well-being in some surprising ways:

    • Lowering stress hormones

    Interaction with pets has been shown to lower cortisol levels.

    • Boosting heart health

    Pet parents have a lower risk of heart disease. In fact, people with pets tend to have lower blood pressure and cholesterol levels.

    • Encouraging physical activity

    Pets help to keep you active. Walking or playing with a pet increases your daily physical activity.

     

    Social connectors

    If you spend much time alone, having a pet can offer sincere companionship:

    • Easing loneliness

    Pets can help prevent feelings of isolation, particularly for people who live alone or work from home.

    • Breaking the ice

    Pets often help to start conversations between pet enthusiasts.

    • Increasing empathy

    Caring for a pet fosters patience and empathy, which can also help improve your relationships with others.

     

    The next time you’re cuddled up with your furry friend, remember that they’re not just there to look cute. Having a bond with an animal can improve your life in many ways. So, why not return the favour? Protect your heart-warming pets with wholehearted pet insurance.

  • SKIP THE QUEUES: HOW TO CLAIM ONLINE WITH YOUR PET INSURANCE

    SKIP THE QUEUES: HOW TO CLAIM ONLINE WITH YOUR PET INSURANCE

     

    The Fastest and Easiest Way to Claim

    Most people get stressed out when having to claim from their insurer, but we want to change that. It’s our mission to make claiming as simple, straightforward, and as easy as possible. That’s why we’ve incorporated AI-driven technology into our claims process!

    Why bother with the old-school paper shuffle when you can go digital? Embracing online claiming isn’t just about saving trees, it’s about simplifying your life. With hassle-free submissions at your fingertips, you can say goodbye to papercuts. Plus, with technology powering the process, your claim is streamlined, secure, and oh-so-efficient.

    So, instead of waiting around for snail mail, just a few clicks and boom! Your claim is zooming its way to approval.

     

    Here’s How to Claim Online:

     

    Step 1 – Visit your vet

    Get the treatment your pet needs when they need it, and make sure to keep your itemised invoice after you’ve paid.

     

    Step 2 – Submit your claim online

    If we can get you through the entire claims process without having to talk on the phone, we consider it a job well done! Login to the Manage Portal to upload your vet invoice – anytime, anywhere.

    (If you’d prefer to chat with a friendly human, we have plenty of those too – simply call us on 0861 368 7873.)

     

    Step 3 – Get your cash back, fast

    Once you’ve submitted your claim and invoice, our average turnaround time for pet insurance claims is less than 48 hours!* (If you submit your claim online, your pay-out can be even faster.)

     

    After submitting a valid claim, we’ll send you the claim number and the details of your claim handler.

     

    It’s that simple.

     

     

     

    *Ts&Cs apply. Reimbursement is subject to submission of a valid claim and may be affected by weekends, public holidays, and bank policies.

  • HEREDITARY CONDITIONS: IS YOUR PET COVERED?

    HEREDITARY CONDITIONS: IS YOUR PET COVERED?

     

    How Genetics Play a Role in Your Pet’s Health

    Having a pet with a hereditary condition can present unique challenges for pet owners. These conditions can significantly impact your pet’s health, requiring ongoing medical care and attention to ensure their well-being.

     

    What are Hereditary Conditions?

    Hereditary conditions are genetic disorders passed down from one generation to another. Some of these conditions may be more widespread in specific breeds due to selective breeding, but common genetic disorders stem from ancient disease liability genes. These disorders can affect dogs and cats across various breeds as well as mixed breeds.

     

    Common Hereditary Diseases in Dogs and Cats

    • Hip Dysplasia: Especially common in large breeds, hip dysplasia is a malformation of the hip joint, causing pain and mobility issues.
    • Progressive Retinal Atrophy (PRA): Affects the retina, potentially leading to blindness.
    • Polycystic Kidney Disease (PKD): Results in cyst growth on the kidneys, potentially leading to kidney failure.
    • Hypertrophic Cardiomyopathy (HCM): Affects cats, causing a thickening of the heart muscle and potential heart failure.
    • Von Willebrand Disease: Causes excessive bleeding in dogs after injury or surgery.
    • Inflammatory Cystitis: Inflammation of the bladder, leading to discomfort and urinary issues.
    • Feline Urological Syndrome: Much like cystitis, causing urinary tract issues.
    • Diabetes Mellitus: Affects blood sugar regulation.
    • Lymphoplasmacytic Gingivostomatitis: Inflammation of the gums and mouth tissues.
    • Non-struvite Bladder Stones: Formation of bladder stones not composed of struvite.

     

    Detection and Management

    Some hereditary conditions may not show symptoms immediately, becoming apparent only later in your pet’s life. It’s crucial to monitor your pet’s health closely and seek veterinary advice if you notice any concerning symptoms. Regular check-ups and screenings can also help detect potential issues early.

    If your pet has been diagnosed, working closely with your veterinarian is essential. They can develop a tailored treatment plan that may include dietary changes, medication, or specialised therapies to manage the condition effectively. Proactive management can significantly improve your pet’s quality of life and minimise complications.

     

    The Role of Pet Insurance

    Pet insurance can play a crucial part in covering the cost of managing hereditary conditions. These conditions often require ongoing medical care and treatment, which can become expensive over time.

    Having your pet on our Superior or Ultimate plans could cover them for most* treatments related to hereditary conditions. With the right coverage, you can navigate the financial aspects of treatment, providing your pet with the best possible chance for a happy and healthy life.

     

    *Ts & Cs apply.

  • HOW A PET INSURANCE POLICY PROTECTS YOUR PET

    HOW A PET INSURANCE POLICY PROTECTS YOUR PET

     

    We’ll discuss what pet insurance covers and doesn’t cover.

    As pet ownership continues to rise, many pet parents are recognising the importance of safeguarding the health and well-being of their four-legged companions. Just like us, pets can face unexpected medical emergencies or chronic health conditions that require veterinary care. This is where pet insurance provides an invaluable safety net for pet parents.

     

    Comprehensive Coverage for Veterinary Expenses

    Pet insurance covers a wide range of veterinary expenses, ensuring that your pet receives the necessary medical care without causing financial strain. Whether it’s emergency visits, surgery, hospitalisation, or ongoing treatment, pet insurance helps mitigate the costs associated with unexpected illnesses and accidents. These policies often cover diagnostic tests, medication, specialist referrals, and even alternative therapies.

    Peace of Mind during Emergencies

    One of the primary benefits of pet insurance is the peace of mind it offers during emergencies. Imagine your beloved furry friend suddenly falls ill or suffers an injury requiring immediate veterinary attention. In such situations pet insurance allows you to focus solely on your pet’s well-being instead of worrying about the financial implications. Having insurance coverage ensures that you can seek medical care promptly without hesitating due to cost concerns.

    Tailored Coverage Options

    Pet insurance policies offer different coverage options to suit various budgets and individual needs. These options may include accident-only coverage, illness coverage, or comprehensive plans that cover both accidents and illnesses. Some policies also provide coverage for routine preventive care, such as vaccinations, dental cleaning, and wellness exams. By selecting a policy that aligns with your pet’s specific needs, you can ensure adequate protection.

    Affordability and Cost Savings

    While the monthly premium for pet insurance may seem like an additional expense, it can potentially save you significant costs in the long run. Veterinary bills can escalate quickly, especially when dealing with complex surgeries or chronic conditions. Pet insurance helps you manage these expenses by covering a portion of the costs, therefore, reducing the financial burden you have to bear..

    What Isn’t Covered

    Pet insurance policies exclude coverage for pre-existing conditions that your pet had before the policy’s effective date or during the waiting period. Issues that are considered non-medical, such as behavioural problems and certain elective procedures, are also not covered. Exclusions may vary, so it’s essential to inquire about specific limitations when purchasing a policy.

     

    Prioritising your pet’s health by investing in pet insurance is a decision that can have a lasting positive impact on their overall quality of life. Why not have a look at the different pet insurance plans we have to offer?

  • HERE’S WHAT WENT DOWN AT WODAC 2018

    HERE’S WHAT WENT DOWN AT WODAC 2018

    Oh, how we love the World of Dogs and Cats Expo! This year again proved to be loads of fun and did we mention that this year WODAC played host to the very first bunny-jumping contest ever?!

     

    bunny jumping

    Bunny-jumping contest at WODAC 2018

     

    It all went down at Gallagher Convention Centre and ran from the 20th to the 22nd of July. Members of the public were invited to join the Expo and learn more about all different breeds of dogs, cats, and other exotic pets.

    At the dotsure.co.za stand we invited expo goers to step into our funky photobooth to have their pic taken.

    We also caught up with some partners namely, The Animal Anti-Cruelty League (AACL) – whom dotsure.co.za actively promotes and supports in their efforts to combat cruelty against animals. We checked in with our friends from the Bidvest Pet Lounge – did you know that you can fly your pets locally and more importantly did you know that as a dotsure.co.za client you automatically qualify for a 15% discount? Clint from Royal Designer Reptiles gave us the lowdown on permits needed for exotic pets (remember we insure those). We also met an awesome team that does amazing work, they are called Cluny Animal Trust…do yourself a favour and check them out!

    Last but definitely not least, we caught up with Dot, AKA, Khaleesi (the star in our most recent ad). Khaleesi (Dot) and the WAG Team entertained the crowds with their awesome magic show.

     

     

    WODAC is most definitely one for the books. If you haven’t visited WODAC we suggest you mark it on your calendar now for next year!

  • HERE’S WHAT OUR CLIENTS REALLY THINK ABOUT US!

    HERE’S WHAT OUR CLIENTS REALLY THINK ABOUT US!

    It was Bill Gates who famously said that your most unhappy customers are your greatest source of learning. We take our customer feedback very seriously and we crave your feedback. At dotsure.co.za our products and services are truly centred on real customer value, as such we are fanatical about learning what customers want.

    Don’t take our word for it though, here’s what some of you had to say.

     

    Lynda

    Outstanding assistance from dotsure.co.za’s Client Care Consultant

    “Registered online over the weekend – easiest process ever. Requested an amendment on Monday morning before 8. Taahirah contacted me just past 8, friendly, most accommodating, even ensured that I was well informed about other options. I was really impressed by her professionalism and friendliness.”

     

    Faren

    Exceptional client service

    “I would just like to give a special commendation to Chadwick who helped me get some insurance for my precious fur child. He was very polite, accommodating and had a good sense of humour. Thank you for your help!”

     

    Kaila

    Excellent service

    “Thank you dotsure.co.za for excellent service. Your consultant that helped me was very friendly, kind and helpful. I highly recommend dotsure.co.za to anyone looking for pet insurance. They have a wide variety of plans to fit anyone’s budget. And again, thank you dotsure.co.za for wonderful service.”

     

    Lili

    dotsure.co.za rocks!!!

    “This review is just to make sure that everybody knows just how amazing it is to deal with dotsure.co.za insurance, I have had the most amazing service with one specific lady by the name of Sarah-Joy.  She was quick, professional and efficient and with no time wasted she had me totally sorted… thank you so much Sarah for making my journey with dotsure.co.za such a pleasure!”

    May I also take this opportunity to thank Jason on his service and professionalism… dotsure.co.za can be so proud to have such amazing people like Jason and Sarah on their team… in fact I’m convinced the entire dotsure.co.za team are all simply the BEST !!!”

     

    Lynette

    Super amazing service!

    “Bianca is absolutely amazing and definitely has the right kind of attitude for the job. She is super friendly and definitely goes the extra mile to assist, if you ever want to take out pet insurance do not hesitate to ask for Bianca, the company should be proud on staff members like her, you definitely go above and beyond Bianca”.

     

    Fiona

    Thank you!

    “Hi dotsure.co.za, I normally dread dealing with new businesses (to me) and pushy sales persons. However, your service approach is perfect, and I am really impressed with how quickly and efficiently you understood my needs.  In addition, Taylor, sound like a very nice person. Thank you for your excellent service and caring attitude. I experienced the following:

    • Prompt call back
    • No pressurization to take out insurance (very important to me)
    • My requirements taken into full consideration
    • Option I can afford suggested and all details of the plan clearly explained
    • Documents and policy sent to me very timeously
    • Pet details recorded correctly in policy”

     

    Lee-Anne

    Super impressed!

    “Super impressed with dotsure.co.za. I took my babies for their vaccinations, submitted the claims the previous day and had my money in my account the next day”.

    We’d love to hear from you. Rate our service, let us know what you like, what you don’t and most importantly, what you need.

     

  • SOS: WHAT TO DO IF YOUR CAR HITS A POOCH

    SOS: WHAT TO DO IF YOUR CAR HITS A POOCH

    You’re driving home after a long day at the office and suddenly you and a furry-friend cross paths and you slam on the breaks. In the blink of an eye you find yourself shivering with shock. The dog is lying on the side of the road in distress as you realise that you hit the poor pooch. What now?

     

    Before you panic, act. The injured dog needs attention, and her humans need to know, too; your next steps make all the difference in this dreaded situation.  Follow these guidelines from dotsure.co.za and the Society for the Prevention of Cruelty to Animals (SPCA):

     

    1. Try to stay calm

     

    • We’re talking actual calm. Take a few deep breaths and have a sip of water (you keep fresh water in the car, right?).
    • Once you’re more relaxed, you’ll think more clearly and be less likely to make mistakes that could end a helpless dog’s life.

     

    1. Call the DOG-ter
    • Before calling, check if the injured animal is still breathing. The chest should expand between 12 and 24 times per minute (count the number of breaths in 10 seconds and multiply it by 6 to get a per-minute estimate).
    • Don’t assume the dog is dead if you can’t see obvious signs of life – that’s a job for a medical professional and that’s where you have to go. Now.
    • You’ve got a local vet’s 24-hour emergency number on speed dial, right?
    • Give the vet a call ASAP. Warn them that you’re on your way with the injured animal. This way, they will be able to assist you immediately on arrival.
    • Tell the vet what’s wrong with the pet, for example a broken leg or a bleeding nose etc. If you can tell that the dog is still breathing, and its breathing rate (see above), tell the vet.

     

    AND

     

    Call the owner

    • If it’s not your fur-ball that’s injured, check the dog’s name tag for a number.
    • Call the owner to inform them of the accident and ask them to meet you at the vet.
    • No number? Ask the residents of the nearest house, if there is one within yelling distance. Leave the vet’s number with someone if you can.
    • Don’t wait around for the hound’s mom or dad to arrive at the scene of the accident. Death doesn’t come at convenient times, so hurry!

     

    1. TLC the pet
    • The wounded one might be in pain and shock. Watch out for aggressive behaviour.
    • Make sure you handle the dog gently.
    • Wrap a blanket or car seat cover around the pooch, and keep her mouth and nose exposed.
    • If a wound is bleeding, apply pressure to it and try to bandage it with a sock or piece of clothing. Nothing in the car? Use something you’re wearing.
    • Try to keep the dog as still as possible. Severe movement could cause more damage to limbs or internal organs.
    • Don’t give the doggo any medication, food or liquids (not even water). Giving it to them here could complicate life-saving treatment at the vet.
    • If the dog is having trouble breathing, remove her collar, open her mouth and check her airway for any obstructions. Just be careful of bites.

     

    1. Get to a vet
    • Don’t drive irresponsibly on your way to the vet. You could add to the injury if her body is moved by the motion of the car.
    • Put your hazard lights on to indicate an emergency; considerate drivers will give way to you.
    • Once you’ve arrived safely at the vet, keep reassuring the dog in low tones, even if you don’t know the gal.
    • Stay with her for as long as possible. She and her human will appreciate it.

     

    1. Make a claim – you’ve got this!
    • Vet bills can be costly. If it’s your own dog you hit by accident, and she’s already covered by dotsure.co.za, you can claim on her medical expenses for the incident.
    • If you’re not the owner of the injured pet, we hope you can find the legal guardian. They might have pet insurance.
    • Insurance terms can be confusing, so just to be clear, our liability cover is for incidents caused by your insured

     

     

    Click here to find out how to claim:

    Guard the hearts of man’s best friend!

     

     

  • MOHAIR INDUSTRY SPINNING OUT OF CONTROL?

    MOHAIR INDUSTRY SPINNING OUT OF CONTROL?

    South Africans and international retailers have been shocked out of their mohair socks and jackets. PETA (People for the Ethical Treatment of Animals) Asia released a video containing footage of Angora goats being dragged, dropped and injured by farmworkers. The video spread like wildfire and mohair farmers are starting to feel the burn. Ouch!

     

    PETA is threatening to shut down the mohair wool industry completely due to their shocking discovery. Yes, the mohair industry is hanging by a thread. Arcadia Group has stopped placing orders for mohair products across its eight top brands. Other big retailers like GAP, Banana Republic and ZARA will also stop using mohair by 2020. H&M however won’t wait to witness another gruesome goat slaughter – The global retailer will, effective immediately, remove the use of mohair from all their clothing ranges.

     

    Okay, that’s great! Retailers are standing up for our fluffy friends. The solution however isn’t as simple as to stop supporting the mohair industry. Removing mohair from products might (or might not) stop animal abuse, but what about the consequences of 30 000 jobless South Africans? That’s what will happen if the mohair industry crashes?

     

    The viral video is “totally misguided” according to Deon Saayman of the SAMGA (South African Mohair Growers Association).  “We have a Code of Production. That’s not how mohair is produced” says Deon. Gay van Hasselt, an Angora farmer from Prince Albert, agrees that the claims of widespread cruelty couldn’t be further from the truth. According to Hasselt many Angora farmers are passionate people that care deeply about their animals.

     

    There are always two sides to a story and generalisation isn’t fair, but the fact that the horror short film exists can’t be overlooked blindly. PETA has made a few sensible (and sensational) comments about the shocking short clip. The influential animal organization reported that the video revealed some shocking footage of stressful and abusive shearing.  PETA says that they visited 12 Angora farms. The video however does not include footage from all 12 farms.

    The Verdict

     

    Animal abuse is not okay! It’s a serious matter that needs to be investigated properly. The unravelling of the shocking video has brought a sensitive subject to light that will affect mohair farmers, workers, fashion brands and the South African economy. Hopefully the guilty parties will take ownership of their past mistakes and start treating their goats with respect, love and care. If the mohair industry spins off the wheel, there will be financial holes in many South African pockets and farms with empty sheds.

     

    Retailers and outlets should be responsible and make sure that their mohair comes from a farm that treats their animals fairly. Large retailers shouldn’t completely remove mohair from their clothing ranges, but should be sure about the farms that supply them.

     

    Thank you to the Angora farmers who do not tolerate animal abuse. To the rest – you’re gross. #stopanimalabuse

     

    What can you do to help?

     

    • Educate yourself and visit the following websites:

     

    http://www.angoras.co.za/

    https://investigations.peta.org/goat-mohair-expose/

    https://www.news24.com/Video/SouthAfrica/News/special-report-shear-lies-farmers-slam-misrepresentative-mohair-expose-20180528

  • 10 WAYS TO KEEP YOUR PUP FROM FREEZING THIS WINTER

    10 WAYS TO KEEP YOUR PUP FROM FREEZING THIS WINTER

    Temperatures are dropping and coffee is overflowing. You’re switching from tank tops to sweaters and your pooches are tempted to dive into the blankets with you. Winter isn’t coming, it has already arrived! Are you prepared for the shivers and teeth chattering chills?

    You might be ready to kick the cold to the curb, but what about your fur-kids? Sure, they’ve got coats to protect them from the cold, but they still need a little extra TLC.

    Here are 10 ways you can help your barking bud beat the cold this winter season:

     

    1. Limit outdoor playtime

    Make sure that you limit playtime to 30 minutes at a time. This will ensure that your dog doesn’t spend too much time out in the cold.

     

    1. Go on shorter walks

    Make sure your pooch gets enough exercise, but limit walks to 15 minutes each. Rather walk with your pup twice a day (mornings and early evenings).

     

    1. Keep an eye on your doggo.

    If your dog is showing signs of shivering, whining or trembling, heat them up with a fuzzy blanky or jersey.

     

    1. Don’t shave your dog!

    Your hound is lucky enough to have a natural permanent jersey to keep him/her warm during icy days. Don’t remove their natural fur for aesthetic reasons.

     

    1. Wipe their paws

    The freezing weather outside can make your pup’s paws wet and cold. Wipe Bailey’s paws with a dry towel before he enters the house. It’s won’t only help your pooch out, but also your floors and fancy furniture. Muddy dog paws can ruin your stylish beige sofa.

     

    1. Keep their tummies full

    Dogs burn more calories during chilly days. Make sure they are well fed this winter.

     

    1. Let sleeping dogs lie

    If your four-legged friend wants to snooze more, don’t force him to stand up. The winter weather steals energy and makes your poor bud feel tired. Don’t be jelly because your fur-friend gets to sleep in and you don’t. Let him drift off to dreamland.

     

    1. Grab an extra blanky

    Grab a warm fuzzy blanket and put it in your dog’s bed. Make sure there is also a warm blanky on his favourite spot on the floor. Tiles and wooden floors can be chilly.

     

    1. Keep a first aid kit handy

    Pets can injure themselves on wet surfaces. Keep bandages, antibiotic ointment and medication for accidents in a safe place in your home.

    Also, keep the following in your first aid kit:

    -Earbuds

    -Non-alcoholic ear cleanser

    -Vitamin supplements (especially vitamin C to fight flu)

    -Aloe Vera cream for bruises

    – Hydrogen Peroxide (For toxic indigestion)

    – Gauze, Scissors, Tape, Rubber Gloves

    – Vaccination & Medical Records

     

    1. Buy a comfy jersey

    If your dog’s fur isn’t thick enough, make sure you give him a comfy jersey. Make sure that the jersey isn’t too tight (especially around the neck, legs tummy) or too loose.

    Use the above tips and heat up winter with a little extra love and attention. Your pup will thank you for it by giving you endless snuggles and face-licks.

    Share your warmth this winter!